Welcome to Ishtaiva. By accessing and using our website, you agree to comply with these Terms & Conditions.
General
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By placing an order with Ishtaiva, you agree to provide accurate and complete information.
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Product availability is subject to stock availability.
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Product colors may vary slightly due to photography, lighting, and screen settings.
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We reserve the right to update product pricing, availability, and website content at any time without prior notice.
Orders & Payments
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Orders will be processed only after successful payment confirmation.
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Ishtaiva reserves the right to cancel orders in case of pricing errors, suspected fraudulent activity, or product unavailability.
Shipping
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Delivery timelines may vary depending on your location and courier partner availability.
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Customers will receive updates regarding order status and shipment tracking.
Return & Exchange Policy
At Ishtaiva, customer satisfaction is important to us.
Return Policy
We do not offer returns on any products.
Exchanges
Exchanges are accepted only for size-related issues, subject to stock availability.
Exchange conditions:
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Request within 3 days of delivery
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Product must be unused, unwashed, and have original tags intact
Please Note
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No returns or exchanges for change of mind, color preference, or personal liking
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Shipping charges are non-refundable
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Ishtaiva reserves the right to decline requests that do not meet policy requirements
Contact
For any queries related to orders, exchanges, or support, please feel free to reach out to us at ishtaivacreations@gmail.com